topic Re: Poor Wifi Connectivity in Broadband

Poor Wifi Connectivity

MandeepJandu — Tue, 16 Jul 2024 13:21:20 GMT

Does anyone have issues with poor wifi connectivity? When streaming on the mini- Sky Q box or when on zoom / teams or facetime calls on the laptops? When I check the connectivity through the sky portal, everything comes up as green (working order) but this is not the case when I am on these calls. This seems to be a persistent issue. I have raised this with the Sky Broadband team, who have run some tests and basically said there wasnt much they could do? The connectivity has deteriorated and does not meet the expectaions of a fibre solution?

Re: Poor Wifi Connectivity

Tommyt — Tue, 16 Jul 2024 14:54:57 GMT

I have been having issues the past few weeks with poor wi-fi connectivity...and messages flashing up saying connection is poor. Have run the "show statistics" ...if i post here can you check them out ?

Re: Poor Wifi Connectivity

GF21 — Tue, 16 Jul 2024 15:12:40 GMT

I too have been having issues with wifi connectivity - zoom and teams keep droppibg out. Have run diagnotic twsts and they sayvthat tenre are no issues. But tbere seriously are!!