https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693816#M406554 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/686059">@brennkaz</a>&nbsp;</P> <P>&nbsp;</P> <P>I'd suggest replacing that if you can.</P> <P>&nbsp;</P> <P>Perhaps also try a different telephone handset with the same filter.</P> Tue, 16 Jul 2024 14:04:07 GMT TimmyBGood 2024-07-16T14:04:07Z https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693784#M406547 <P>when making a landline call there is a crackling interference and the internet goes down</P><P>&nbsp;</P> Tue, 16 Jul 2024 13:23:55 GMT https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693784#M406547 brennkaz 2024-07-16T13:23:55Z https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693791#M406548 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/686059">@brennkaz</a>&nbsp;</P> <P>&nbsp;</P> <P>If you are using FTTC, do you have a filtered master socket or a plug-in microfilter for every telephone handset?</P> Tue, 16 Jul 2024 13:29:04 GMT https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693791#M406548 TimmyBGood 2024-07-16T13:29:04Z https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693797#M406550 <P>yes a microfilter in the main phone box</P><P>&nbsp;</P> Tue, 16 Jul 2024 13:37:44 GMT https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693797#M406550 brennkaz 2024-07-16T13:37:44Z https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693816#M406554 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/686059">@brennkaz</a>&nbsp;</P> <P>&nbsp;</P> <P>I'd suggest replacing that if you can.</P> <P>&nbsp;</P> <P>Perhaps also try a different telephone handset with the same filter.</P> Tue, 16 Jul 2024 14:04:07 GMT https://helpforum.sky.com/t5/Broadband/internet-goes-down/m-p/4693816#M406554 TimmyBGood 2024-07-16T14:04:07Z