topic Re: Broadband Engineer in Broadband

Broadband Engineer

Mohammed27 — Tue, 16 Jul 2024 09:02:04 GMT

Hi guys, Im new to sky broadband, Im currently waiting for the engineer to arrive but due to work commitments I need the installation a lot sooner. I've tried rescheduling but the earliest date is 4 weeks away. Is there any other way of getting an earlier installation date? Many thanks, Mohammed.

Re: Broadband Engineer

Daniel0210 — Tue, 16 Jul 2024 09:12:20 GMT

@Mohammed27

Apart from a cancellation in your area you'll have been given the earliest possible appointment.

Re: Broadband Engineer

Mohammed27 — Tue, 16 Jul 2024 09:33:35 GMT

Would I be notified of a cancellation?

Re: Broadband Engineer

Daniel0210 — Tue, 16 Jul 2024 09:40:14 GMT

@Mohammed27

Unlikely. Sky won't necessarily have access to availability of Openreach engineers.

Re: Broadband Engineer

TimmyBGood — Tue, 16 Jul 2024 09:52:01 GMT

@Mohammed27

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.