topic Re: No Internet Manchester Area in Broadband

No Internet Manchester Area

ChrisWld — Tue, 16 Jul 2024 01:22:19 GMT

Our internet connection has been down for the last few hours in the Manchester area. The app shows that everything is connected and working fine but the actual router has three green lights and an amber light under the 'voice' of the router.

Anybody else in the Manchester area having issues?

Re: No Internet Manchester Area

Carla26 — Tue, 16 Jul 2024 01:32:42 GMT

Same here but i have no dial tone on phone either ..do you have same issue

Re: No Internet Manchester Area

Cath_83 — Tue, 16 Jul 2024 02:35:56 GMT

Exactly the same here. I'm in North Manchester between Oldham and Rochdale. So annoying!

Re: No Internet Manchester Area

Blight37 — Tue, 16 Jul 2024 02:48:11 GMT

Down in the OL11 area, but the app says no faults.

Re: No Internet Manchester Area

Sian44 — Tue, 16 Jul 2024 02:52:42 GMT

Same in OL13 area... the app says everything ok but TV says problem with Network connection... so frustrating!!

Re: No Internet Manchester Area

Kelly2212 — Tue, 16 Jul 2024 03:50:43 GMT

Hi, did any of you get your Internet back? Mine was dropping out loads yesterday. Got up today and I have no Internet, tried all the in help and still nothing. Boundary park area of Oldham

Re: No Internet Manchester Area

Jay135 — Tue, 16 Jul 2024 04:58:12 GMT

Amber light on internet , no internet at home. WA13 near altrincham.

test says all working

Re: No Internet Manchester Area

rebeccatingay — Tue, 16 Jul 2024 05:15:39 GMT

Same in OL4, app says everythings fine but no internet

Re: No Internet Manchester Area

Kim2002 — Tue, 16 Jul 2024 05:19:09 GMT

Exact same here. We're near Burnley.

Re: No Internet Manchester Area

Chris8806 — Tue, 16 Jul 2024 05:19:48 GMT

We are in Saddleworth and having the same issue. I have reset all the equipment and now have no light on the broadband light on router. Is there a wider issue?

Re: No Internet Manchester Area

Joanne64 — Tue, 16 Jul 2024 05:22:24 GMT

No WiFi here. App showing no faults but having same issues as everyone else. Oldham (OL8)

Re: No Internet Manchester Area

Chris8806 — Tue, 16 Jul 2024 05:26:54 GMT

We are back working now.

Re: No Internet Manchester Area

RichardP20 — Tue, 16 Jul 2024 05:27:05 GMT

Same issue here in Royton (OL2). App says all is fine but we have the orange light on the router and no internet.

Re: No Internet Manchester Area

benb901 — Tue, 16 Jul 2024 05:29:55 GMT

Same here, reporting no issue on test but internet not working. Royton, Oldham

Re: No Internet Manchester Area

Chrisee — Tue, 16 Jul 2024 05:38:26 GMT

Loss of connection between midnight and 5am is most likely down to the need to take kit down for maintenance and is routine. The online test shows the last regular test result when you first view the screen but if you click to run it again it will tell you what you already know that the connection is down. Sometimes it might tell you this is due to planned work but as most overnight outages are quite localised Openreach dont always tell the telcos about that type of planned work.

@RichardP20 that your connection is still down at 6.30am inplies a fault so if the hub doesnt reconnect after a reboot which you can do by disconnecting the power for 10 seconds and the test doesnt tell you is due to a known issue call Sky when their lines start to open from 7am and report it.

Re: No Internet Manchester Area

Suzanne40 — Tue, 16 Jul 2024 06:00:17 GMT

Yes exactly the same in Oldham area

Re: No Internet Manchester Area

Suzanne40 — Tue, 16 Jul 2024 06:01:31 GMT

Same in ol9 Chadderton. Orange light for voice and no internet light

Re: No Internet Manchester Area

AdamP84 — Tue, 16 Jul 2024 06:06:38 GMT

Yep, as usual the app says everything is fine but nothing is actually working. No internet service at all in Saddleworth & OL3.

Re: No Internet Manchester Area

BeccAndMatt — Tue, 16 Jul 2024 06:13:29 GMT

Time is 7:12 OL8 area of oldham! Still down have reset router twice, hasnt worked! Been down since about 1am according to my wifi clock at home! Silly thing hope it comes back on soon as my parnter is home all day

No internet - Manchester

Satellite+Dish — Tue, 16 Jul 2024 06:15:09 GMT

Woke up to no internet