topic Re: Scam caller?? in Broadband

Scam caller??

NeilBo — Mon, 15 Jul 2024 15:04:30 GMT

Hi, i had a call from (Removed), the caller started telling me that there is an issue with my Sky broadband and that i needed to check my router. i have Sky services but not broadband. when i told the individual that i dont have this service he got abusive..

i believe this could be a scam caller, could you conform this?

thanks

Re: Scam caller??

jamesn123 — Mon, 15 Jul 2024 16:41:19 GMT

@NeilBo

Sky would never call you and tell you that there is an issue so yes it would have been a scam call.

Re: Scam caller??

TimmyBGood — Mon, 15 Jul 2024 16:53:43 GMT

@NeilBo wrote:

i believe this could be a scam caller, could you conform this?

The next step in the scam is to get the victim to install remote access software on a phone or computer. The caller runs (bogus) diagnostic tests on the broadband and announces that 'compensation' is due, then invites the victim to log into online banking to see this arrive in their account: at this point the scammer has full bank access too with predictably unpleasant results.