https://helpforum.sky.com/t5/Broadband/broadband-dipping/m-p/4692482#M406188 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4123453">@Iannisi</a>&nbsp; &nbsp;Please can you post your router stats so the forum can advise on any issues. This link explains how to do that <A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#</A></P> <P>&nbsp;</P> <P>Are the lights on the hub changing when this happens or is it just devices losing connection?</P> Mon, 15 Jul 2024 07:49:36 GMT GD1 2024-07-15T07:49:36Z https://helpforum.sky.com/t5/Broadband/broadband-dipping/m-p/4692479#M406186 <P>My broadband is dipping in and out, despite me doing a hard reset on my hub. I have spoken to Sky, but whenever I do a healthcheck via the app, it simply states that everything is workign fine, when it is clearly not working. How do I follow up to see if engineers have looked at the broadband line itself?</P> Mon, 15 Jul 2024 07:46:29 GMT https://helpforum.sky.com/t5/Broadband/broadband-dipping/m-p/4692479#M406186 Iannisi 2024-07-15T07:46:29Z https://helpforum.sky.com/t5/Broadband/broadband-dipping/m-p/4692482#M406188 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4123453">@Iannisi</a>&nbsp; &nbsp;Please can you post your router stats so the forum can advise on any issues. This link explains how to do that <A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#</A></P> <P>&nbsp;</P> <P>Are the lights on the hub changing when this happens or is it just devices losing connection?</P> Mon, 15 Jul 2024 07:49:36 GMT https://helpforum.sky.com/t5/Broadband/broadband-dipping/m-p/4692482#M406188 GD1 2024-07-15T07:49:36Z