topic Re: Sky broadband WiFi keeps dropping in Broadband

WiFi dropping

supamummy — Sun, 14 Jul 2024 15:59:47 GMT

Sky WiFi keeps dropping Tried all the tests And fixing things WiFi keeps dropping Did a question on here before Really need an engineer to come out Did somehow manage to get an engineer booked But previous appointment still showing So new booking cancelled Really need some help as I'm going crazy

Re: Sky broadband WiFi keeps dropping

supamummy — Sun, 14 Jul 2024 15:44:22 GMT

Is there any way to actually talk to sky

Re: Sky broadband WiFi keeps dropping

GD1 — Sun, 14 Jul 2024 16:06:00 GMT

@supamummy You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: WiFi dropping

supamummy — Sun, 14 Jul 2024 16:19:37 GMT

Thank you. I will try that