https://helpforum.sky.com/t5/Broadband/My-broadband-speed-keeps-dropping/m-p/4691807#M406019 <P>We are struggling to watch my smart tv and use the iPad or o phone at the same time the speed of my broadband keeps dropping. I've tried to reboot it and turn it off but nothing helps. I had a engineer come out a few months ago but it is not any better.</P> Sat, 13 Jul 2024 21:18:52 GMT Jesica100 2024-07-13T21:18:52Z https://helpforum.sky.com/t5/Broadband/My-broadband-speed-keeps-dropping/m-p/4691807#M406019 <P>We are struggling to watch my smart tv and use the iPad or o phone at the same time the speed of my broadband keeps dropping. I've tried to reboot it and turn it off but nothing helps. I had a engineer come out a few months ago but it is not any better.</P> Sat, 13 Jul 2024 21:18:52 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-speed-keeps-dropping/m-p/4691807#M406019 Jesica100 2024-07-13T21:18:52Z https://helpforum.sky.com/t5/Broadband/My-broadband-speed-keeps-dropping/m-p/4691842#M406035 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4122772">@Jesica100</a>&nbsp;run the connection test in the My Sky app as that will check the speed to your hub if it is near or below the guaranteed speed for your line it should offer to book an engineer. Otherwise post you Sky hub's connection stats and forum members should be able to advise see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Sun, 14 Jul 2024 05:38:37 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-speed-keeps-dropping/m-p/4691842#M406035 Chrisee 2024-07-14T05:38:37Z