topic Why do Sky reduce your broadband speed in Broadband

Why do Sky reduce your broadband speed

139Witzend — Sat, 13 Jul 2024 08:03:55 GMT

Sky reduce broadband speed when you are nearing the end of a contract- is this so you will contact them and agree a new contract - we've now got fibre in our area! So Sky stop doing this and improve the service I'm paying (a lot ) for or you'll encourage me to go eksewhere!!

Re: Why do Sky reduce your broadband speed

TimmyBGood — Sat, 13 Jul 2024 08:21:49 GMT

@139Witzend wrote:
Sky reduce broadband speed when you are nearing the end of a contract

Not only does that make very little business sense (because it would just encourage switching) but Ofcom would be very unimpressed.

Any such slowdown is coincidental: with something like six million properties subscribing, some are inevitably going to have technical issues which occur towards the end of a minimum contract term rather than earlier.

Re: Why do Sky reduce your broadband speed

GD1 — Sat, 13 Jul 2024 08:19:57 GMT

@139Witzend Arer you sure the slowdown are not in wifi conn ected devices, do you have evidence Sky have intentionally slowed down your broadband speed?

Perhaps posting your router stats will back up or disprove your theory?

This link explains how to get your router stats https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#