https://helpforum.sky.com/t5/Broadband/Equipment-return/m-p/4690788#M405812 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4121672">@Peter1744</a>&nbsp;<BR />If you’ve successfully changed to Glass Sky should send out returns packaging.&nbsp;<BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Fri, 12 Jul 2024 16:24:24 GMT Daniel0210 2024-07-12T16:24:24Z https://helpforum.sky.com/t5/Broadband/Equipment-return/m-p/4690784#M405810 Hi all. Just upgraded to sky Glass and need ro return sky Q equipment. What do I use to package it up? All they sent me is a label? Thanks all Fri, 12 Jul 2024 16:19:28 GMT https://helpforum.sky.com/t5/Broadband/Equipment-return/m-p/4690784#M405810 Peter1744 2024-07-12T16:19:28Z https://helpforum.sky.com/t5/Broadband/Equipment-return/m-p/4690788#M405812 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4121672">@Peter1744</a>&nbsp;<BR />If you’ve successfully changed to Glass Sky should send out returns packaging.&nbsp;<BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Fri, 12 Jul 2024 16:24:24 GMT https://helpforum.sky.com/t5/Broadband/Equipment-return/m-p/4690788#M405812 Daniel0210 2024-07-12T16:24:24Z https://helpforum.sky.com/t5/Broadband/Equipment-return/m-p/4690834#M405828 <P>Thanks for that. I'll wait and see if they send anything.</P> Fri, 12 Jul 2024 17:19:16 GMT https://helpforum.sky.com/t5/Broadband/Equipment-return/m-p/4690834#M405828 Peter1744 2024-07-12T17:19:16Z