https://helpforum.sky.com/t5/Broadband/Siro-disconnecting-with-third-party-router/m-p/4689540#M405581 <P>Having issues with my Sky Siro gigabit connection. I've been using a Google Nest mesh setup connected directly to the ONT for over a year with no issues. The trouble started a couple of months ago - the whole connection would drop completely, several times a day at random. It would come back within a minute, but it's not good enough when working from home or watching Sky Glass.</P><P>As an experiment, I tried reconnecting the original Sky-supplied router and the problem disappeared. Disconnected maybe twice in a week.</P><P>Faulty Google Nest system, right? Maybe not - I've replaced the setup with an Eero Pro 6 mesh and the problem has reappeared - disconnected a dozen times in two days. What are Sky doing to the line that's screwing up third party devices? I should be able to use my own equipment on my side of the ONT, as many people are.</P><P>Has anyone had a similar issue, or can suggest a solution? It's very difficult to get the issue across to online support.&nbsp;</P> Wed, 10 Jul 2024 22:29:13 GMT TweekeewT 2024-07-10T22:29:13Z https://helpforum.sky.com/t5/Broadband/Siro-disconnecting-with-third-party-router/m-p/4689540#M405581 <P>Having issues with my Sky Siro gigabit connection. I've been using a Google Nest mesh setup connected directly to the ONT for over a year with no issues. The trouble started a couple of months ago - the whole connection would drop completely, several times a day at random. It would come back within a minute, but it's not good enough when working from home or watching Sky Glass.</P><P>As an experiment, I tried reconnecting the original Sky-supplied router and the problem disappeared. Disconnected maybe twice in a week.</P><P>Faulty Google Nest system, right? Maybe not - I've replaced the setup with an Eero Pro 6 mesh and the problem has reappeared - disconnected a dozen times in two days. What are Sky doing to the line that's screwing up third party devices? I should be able to use my own equipment on my side of the ONT, as many people are.</P><P>Has anyone had a similar issue, or can suggest a solution? It's very difficult to get the issue across to online support.&nbsp;</P> Wed, 10 Jul 2024 22:29:13 GMT https://helpforum.sky.com/t5/Broadband/Siro-disconnecting-with-third-party-router/m-p/4689540#M405581 TweekeewT 2024-07-10T22:29:13Z