https://helpforum.sky.com/t5/Broadband/Engineer-visit-cancelled-by-engineer/m-p/4689201#M405442 <P>I have sky puk, my router has been showing a red light for two weeks and all checks say there's a problem with my broadband. Engineer visit needed. The engineer was booked and due on Monday 8th July 12-2, I got a message saying he couldn't make it and rebook. I phoned sky and they couldn't rebook because there was a problem with the system and open reach could only say either Thursday Fri or Saturday but don't know which day. Absolutely nothing is showing on my sky account apart from the broadband engineer visit needs sorting 🤷 anyone know how I can find out if the engineer is actually coming&nbsp;</P> Wed, 10 Jul 2024 14:34:02 GMT gkdmturner72 2024-07-10T14:34:02Z https://helpforum.sky.com/t5/Broadband/Engineer-visit-cancelled-by-engineer/m-p/4689201#M405442 <P>I have sky puk, my router has been showing a red light for two weeks and all checks say there's a problem with my broadband. Engineer visit needed. The engineer was booked and due on Monday 8th July 12-2, I got a message saying he couldn't make it and rebook. I phoned sky and they couldn't rebook because there was a problem with the system and open reach could only say either Thursday Fri or Saturday but don't know which day. Absolutely nothing is showing on my sky account apart from the broadband engineer visit needs sorting 🤷 anyone know how I can find out if the engineer is actually coming&nbsp;</P> Wed, 10 Jul 2024 14:34:02 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit-cancelled-by-engineer/m-p/4689201#M405442 gkdmturner72 2024-07-10T14:34:02Z https://helpforum.sky.com/t5/Broadband/Engineer-visit-cancelled-by-engineer/m-p/4689224#M405448 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/122249">@gkdmturner72</a>&nbsp;wrote:<BR /> <P>I have sky puk, my router has been showing a red light for two weeks and all checks say there's a problem with my broadband. Engineer visit needed. The engineer was booked and due on Monday 8th July 12-2, I got a message saying he couldn't make it and rebook. I phoned sky and they couldn't rebook because there was a problem with the system and open reach could only say either Thursday Fri or Saturday but don't know which day. Absolutely nothing is showing on my sky account apart from the broadband engineer visit needs sorting 🤷 anyone know how I can find out if the engineer is actually coming&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/122249">@gkdmturner72</a>&nbsp;if its not showing on your account afraid the only way is contacting Sky again&nbsp;</P> <P>&nbsp;</P> <P>You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below<BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A><BR />scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag</P> Wed, 10 Jul 2024 15:04:13 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit-cancelled-by-engineer/m-p/4689224#M405448 Laing1 2024-07-10T15:04:13Z https://helpforum.sky.com/t5/Broadband/Engineer-visit-cancelled-by-engineer/m-p/4689321#M405471 <P>I've already phoned them and again they couldn't book a visit just said they'd escalate it again, exactly what I was told Monday but nothing was done , and looking at my account it says there's a problem with the engineer booking and contact them 🤷 they don't have a clue what's going on, just that someone will contact me eventually&nbsp;</P> Wed, 10 Jul 2024 16:20:28 GMT https://helpforum.sky.com/t5/Broadband/Engineer-visit-cancelled-by-engineer/m-p/4689321#M405471 gkdmturner72 2024-07-10T16:20:28Z