https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688071#M405137 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3143839">@RHDesai</a>&nbsp; When you are typing a message you will see icons above, one of them is of a camera that is what you use to upload pictures. If you are using a phone then you might have to either click on the 3 lines that look like a hamburger.</P> Tue, 09 Jul 2024 10:26:56 GMT Highlinder 2024-07-09T10:26:56Z https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688062#M405132 Sky WiFi and broadband stopped working around 10:50 today. I tried checking my WiFi and broadband test using My Sky app but it says all is working but in reality it is not. Tue, 09 Jul 2024 10:16:50 GMT https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688062#M405132 RHDesai 2024-07-09T10:16:50Z https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688064#M405133 I cannot find a button to upload a picture to provide information on my Router maintainence tab. Tue, 09 Jul 2024 10:18:12 GMT https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688064#M405133 RHDesai 2024-07-09T10:18:12Z https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688071#M405137 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3143839">@RHDesai</a>&nbsp; When you are typing a message you will see icons above, one of them is of a camera that is what you use to upload pictures. If you are using a phone then you might have to either click on the 3 lines that look like a hamburger.</P> Tue, 09 Jul 2024 10:26:56 GMT https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688071#M405137 Highlinder 2024-07-09T10:26:56Z https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688079#M405139 <P>Thanks&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a>, actually it was difficult to find the button to upload photos on a mobile but thanks for the advice, that was helpful.</P><P>&nbsp;</P><P>Below are the Router Stats, if it helps in figuring out the problem.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Router stats.jpg" style="width: 701px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101608i6BC6F8A93F0B6AED/image-size/large?v=v2&amp;px=999" role="button" title="Router stats.jpg" alt="Router stats.jpg" /></span>&nbsp;</P> Tue, 09 Jul 2024 10:41:30 GMT https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688079#M405139 RHDesai 2024-07-09T10:41:30Z https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688354#M405251 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3143839">@RHDesai</a>&nbsp;</P> <P>If the My Sky app line test doesn't pickup a fault you'll need to call Sky on 150 from your landline or the 03 number from your mobile at the bottom of <A href="https://sky.com/help" target="_blank">https://sky.com/help</A>&nbsp;under the 'Need more help?' banner</P> Tue, 09 Jul 2024 15:26:00 GMT https://helpforum.sky.com/t5/Broadband/WI-FI-and-Broadband-suddenly-stopped-working-around-10-50/m-p/4688354#M405251 jamesn123 2024-07-09T15:26:00Z