topic Re: WiFi Failing After 11pm in Broadband

WiFi Failing After 11pm

RyanM1996 — Mon, 08 Jul 2024 22:46:43 GMT

Hi all, Our WiFi l, without fail, every night from 11pm, our WiFi continues to fail. To be stage, we now have to use mobile data overnight because the WiFi just simply isn't dependable. When I do the status checker on the MySky app, it says there are no issues... Any suggestions or does anyone have the same issue?

Re: WiFi Failing After 11pm

MegDavid — Mon, 08 Jul 2024 23:04:09 GMT

I've come on here to ask the same thing!

Re: WiFi Failing After 11pm

Rachel161283 — Mon, 08 Jul 2024 23:14:37 GMT

Sky broadband down only just happened tonight. Only just upgraded my package today aswell. Try unplugging router and wait 5 mins.

Re: WiFi Failing After 11pm

gazz76 — Mon, 08 Jul 2024 23:33:37 GMT

Same here, our WiFi is down

Re: WiFi Failing After 11pm

HannahDaglan — Mon, 08 Jul 2024 23:38:39 GMT

Mine is down too!

Re: WiFi Failing After 11pm

RyanM1996 — Mon, 08 Jul 2024 23:41:02 GMT

Unfortunately this is every single night for us... I don't want to have to restart it every night... 😞

Re: WiFi Failing After 11pm

Andi83 — Mon, 08 Jul 2024 23:42:44 GMT

Ours just went down tonight aswell.

Broadband

Samanthaborrer — Tue, 09 Jul 2024 00:09:52 GMT

Hi i have had nothing but problems with our intenet since its been active every night it cuts out completly the wifi can very slow alot of the time and crashes

Re: WiFi Failing After 11pm

Chrisee — Tue, 09 Jul 2024 06:37:18 GMT

@RyanM1996 overnight maintenance work usually starts around midnight and is the most likely cause for loss of connectivity after midnight. Just like overnight roadworks it is part of modern life. Where work is being done that affects your connection it can go on for a few days or a week or so and then stop.

If your hub stays connected - the LEDs on the hub will show that - then I would think there is somerthing happening around 11pm causing wifi interference. Alternatively if you are on a service over a copper line and that drops around 11pm thst can be caused by electrical kit like a time clock on a boiler switching on or off.

Line faults are a possibility but they dont cause line drops at a fixed time.