https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687563#M404948 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4117031">@RICKAL</a>&nbsp;Do You have Sky Q boxes? If you have then that is why you are seeing the old network details. Unfortunately the new hub is fully compatable with what is now old technology. You can no longer connect devices to the Q boxes wifi hotspots. If the new hub's wifi doesn't reach every room you will have to ask Sky for some pods shich are part of the Wifi Max deal</P> Mon, 08 Jul 2024 16:35:20 GMT Chrisee 2024-07-08T16:35:20Z https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687546#M404943 So anyone know how to install a replacement broadband hub with Sky please?. The new Network address is not showing on my list of available networks when I plug it in. My list shows the old network address even though I've asked it to 'forget' it. Anyone help with an idiots guide please!! <span class="lia-unicode-emoji" title=":see_no_evil_monkey:">🙈</span> Mon, 08 Jul 2024 16:17:33 GMT https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687546#M404943 RICKAL 2024-07-08T16:17:33Z https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687563#M404948 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4117031">@RICKAL</a>&nbsp;Do You have Sky Q boxes? If you have then that is why you are seeing the old network details. Unfortunately the new hub is fully compatable with what is now old technology. You can no longer connect devices to the Q boxes wifi hotspots. If the new hub's wifi doesn't reach every room you will have to ask Sky for some pods shich are part of the Wifi Max deal</P> Mon, 08 Jul 2024 16:35:20 GMT https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687563#M404948 Chrisee 2024-07-08T16:35:20Z https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687576#M404957 <P>Hi no Sky Q box here.&nbsp; Just wanted fast broadband.&nbsp; We were guaranteed 100 mbs. That's not happened!! After many many frustrating phone calls they replaced the hub.&nbsp; But now the new sky network address is not showing on the list of available networks <span class="lia-unicode-emoji" title=":see_no_evil_monkey:">🙈</span></P> Mon, 08 Jul 2024 16:44:14 GMT https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687576#M404957 RICKAL 2024-07-08T16:44:14Z https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687580#M404959 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4117031">@RICKAL</a>&nbsp;thst is very unusual if a reboot of the hub doesn't show the new SSID then call Sky. </P> <P>&nbsp;</P> <P>The speed guarantee will be to the hub NOT to devices connected by WiFi hope you appreciate the difference. If you pay extra for WiFi Max Sky's highest WiFI guarantee is 25Mb/s.</P> Mon, 08 Jul 2024 16:49:42 GMT https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687580#M404959 Chrisee 2024-07-08T16:49:42Z https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687614#M404969 <P>Thanks we called Sky after 2 hours they escalated it to the tech engineers........again! It's a nightmare.&nbsp; They admit there is a problem but they can't seem to help!! So frustrating!!!&nbsp;</P> Mon, 08 Jul 2024 17:14:46 GMT https://helpforum.sky.com/t5/Broadband/New-max-hub-to-replace-old-one-Problem-finding-new-sky-network-on-devices/m-p/4687614#M404969 RICKAL 2024-07-08T17:14:46Z