https://helpforum.sky.com/t5/Broadband/How-do-I-actually-speak-to-a-person-to-book-an-engineer-to-come-out/m-p/4687492#M404934 <P>I need an engineer to come out to solve internet connection problems - how do I speak to someone rather than get irrelevant online advice -!! Is there a telephone number for this purpose? All i get are sales calls who transfer me to automated messages!&nbsp;</P> Mon, 08 Jul 2024 15:18:37 GMT Celery 2024-07-08T15:18:37Z https://helpforum.sky.com/t5/Broadband/How-do-I-actually-speak-to-a-person-to-book-an-engineer-to-come-out/m-p/4687492#M404934 <P>I need an engineer to come out to solve internet connection problems - how do I speak to someone rather than get irrelevant online advice -!! Is there a telephone number for this purpose? All i get are sales calls who transfer me to automated messages!&nbsp;</P> Mon, 08 Jul 2024 15:18:37 GMT https://helpforum.sky.com/t5/Broadband/How-do-I-actually-speak-to-a-person-to-book-an-engineer-to-come-out/m-p/4687492#M404934 Celery 2024-07-08T15:18:37Z https://helpforum.sky.com/t5/Broadband/How-do-I-actually-speak-to-a-person-to-book-an-engineer-to-come-out/m-p/4687501#M404936 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4116933">@Celery</a>&nbsp;<BR />You can call Sky free by dialling 150 from your Sky Talk landline or a Sky Mobile, alternatively you can use:<BR /><A href="https://www.sky.com/help/home" target="_blank" rel="noopener">https://www.sky.com/help/home</A><BR /><STRONG>UK customers:</STRONG> Scroll down and click on ‘Need more help’ and it provides a 0333 number.<BR /><STRONG>ROI customers:</STRONG> change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.<BR />(The forum doesn’t allow us to type the numbers in full).<BR /><BR />You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.</P> Mon, 08 Jul 2024 15:27:31 GMT https://helpforum.sky.com/t5/Broadband/How-do-I-actually-speak-to-a-person-to-book-an-engineer-to-come-out/m-p/4687501#M404936 Daniel0210 2024-07-08T15:27:31Z https://helpforum.sky.com/t5/Broadband/How-do-I-actually-speak-to-a-person-to-book-an-engineer-to-come-out/m-p/4687714#M404999 <P>Thanks - such a laborious process to speak to someone - as involves an extraordinary amount of time hanging on- dont have a Sky landline or mobile - may be quicker to just change suppliers!</P> Mon, 08 Jul 2024 18:41:39 GMT https://helpforum.sky.com/t5/Broadband/How-do-I-actually-speak-to-a-person-to-book-an-engineer-to-come-out/m-p/4687714#M404999 Celery 2024-07-08T18:41:39Z