https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687438#M404916 <P>So what next?</P> Mon, 08 Jul 2024 14:24:01 GMT toyinwithbeauty 2024-07-08T14:24:01Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686647#M404722 <P>Hello</P><P>I will be relocating to Scotland before the end of the month and I want to know what will be done to the broadband am using presently in a England .Can you tell me what I need to do. Thank you</P> Sun, 07 Jul 2024 15:53:51 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686647#M404722 toyinwithbeauty 2024-07-07T15:53:51Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686652#M404723 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>Give sky a call or use the link below and give sky 12 days notice of the move</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/moving-home" target="_blank">https://www.sky.com/moving-home</A></P> Sun, 07 Jul 2024 16:04:14 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686652#M404723 cookiemonsteruk 2024-07-07T16:04:14Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686654#M404724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>Have you checked to see what speeds are availablewat the new address?</P> Sun, 07 Jul 2024 16:05:40 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686654#M404724 cookiemonsteruk 2024-07-07T16:05:40Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686658#M404725 <P>No I can always send the post code to sky if needed .</P> Sun, 07 Jul 2024 16:07:37 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686658#M404725 toyinwithbeauty 2024-07-07T16:07:37Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686660#M404726 <P>Can i kindly get the direct line to call? Thank you</P> Sun, 07 Jul 2024 16:11:18 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686660#M404726 toyinwithbeauty 2024-07-07T16:11:18Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686662#M404727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>You could enter your new address in the checker below&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome" target="_blank">https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome</A></P> <P>&nbsp;</P> <P>The top 2 lines if fttc is available will show your speeds</P> <P>&nbsp;</P> <P>If domestic full fibre is available it will show as wbc fttp&nbsp;</P> <P>&nbsp;</P> Sun, 07 Jul 2024 16:11:44 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686662#M404727 cookiemonsteruk 2024-07-07T16:11:44Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686664#M404728 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>Contact sky on 150 from your sky landline or<BR /><BR />Follow the link and choose need more help<BR /><BR /><A href="https://www.sky.com/help/home/" target="_blank">https://www.sky.com/help/home/</A><BR /><BR />If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland</P> Sun, 07 Jul 2024 16:13:02 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686664#M404728 cookiemonsteruk 2024-07-07T16:13:02Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686670#M404729 <P>WBC FTTC&nbsp;</P><P>Says unavailability&nbsp;</P> Sun, 07 Jul 2024 16:21:20 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686670#M404729 toyinwithbeauty 2024-07-07T16:21:20Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686674#M404730 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>Does it give you vdsl and speeds at the top or just adsl</P> Sun, 07 Jul 2024 16:23:30 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686674#M404730 cookiemonsteruk 2024-07-07T16:23:30Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686677#M404731 <P>It gives me Vidal range A and B&nbsp;</P> Sun, 07 Jul 2024 16:25:36 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686677#M404731 toyinwithbeauty 2024-07-07T16:25:36Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686679#M404732 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>What speed range and handback threshold?</P> Sun, 07 Jul 2024 16:27:05 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686679#M404732 cookiemonsteruk 2024-07-07T16:27:05Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686684#M404734 <P>76.6 range A</P><P>75.1 range B</P><P>i do not understand handbook threshold,</P> Sun, 07 Jul 2024 16:33:28 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686684#M404734 toyinwithbeauty 2024-07-07T16:33:28Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686689#M404737 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>Looks like a good line.&nbsp; The handback threshold is simply a prediction of your guaranteed speed and should be somewhere between range A &amp; range B handback threshold further along the vdsl row.&nbsp;&nbsp;</P> Sun, 07 Jul 2024 16:37:21 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4686689#M404737 cookiemonsteruk 2024-07-07T16:37:21Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687438#M404916 <P>So what next?</P> Mon, 08 Jul 2024 14:24:01 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687438#M404916 toyinwithbeauty 2024-07-08T14:24:01Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687440#M404918 <P>What do I need to do next?</P> Mon, 08 Jul 2024 14:25:01 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687440#M404918 toyinwithbeauty 2024-07-08T14:25:01Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687442#M404919 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>You mentioned wbc fttc was unavailable what does it say on the same row as vdsl regarding Sogea ?&nbsp;</P> Mon, 08 Jul 2024 14:26:34 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687442#M404919 cookiemonsteruk 2024-07-08T14:26:34Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687446#M404920 <P>I do not understand the above pls</P> Mon, 08 Jul 2024 14:29:47 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687446#M404920 toyinwithbeauty 2024-07-08T14:29:47Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687447#M404921 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>Beside wbc fttc there is a column that says sogea . Does that show available?</P> Mon, 08 Jul 2024 14:31:21 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687447#M404921 cookiemonsteruk 2024-07-08T14:31:21Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687450#M404923 <P>I will be needing the link again so I can check what you requested again</P> Mon, 08 Jul 2024 14:35:16 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687450#M404923 toyinwithbeauty 2024-07-08T14:35:16Z https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687452#M404924 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4115870">@toyinwithbeauty</a>&nbsp;</P> <P>&nbsp;</P> <P>Thanks, are you able to post the image as well. In terms of moving contact sky 12-14 days before you move so that openreach are able to have your broadband ready for you</P> Mon, 08 Jul 2024 14:39:06 GMT https://helpforum.sky.com/t5/Broadband/Hello/m-p/4687452#M404924 cookiemonsteruk 2024-07-08T14:39:06Z