https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687169#M404829 Had the WiFi for about a month and I have had the issue from day 1. It connects to my phone and 1 PlayStation in the house but will constantly disconnect and reconnect which isn't an issue I've had with any other provider. It refuses to connect to the other PlayStation by WPS or password and it's also not a PlayStation problem as it connects to every other WiFi and my phones hotspot. It can't be due to the size of my flat as it's a small flat so it's not like there's a distance problem. I've phoned up and they've done a reset with me which shows up all green but the problem still occurs. One of the lights on the open reach is flashing. Mon, 08 Jul 2024 09:38:05 GMT Keeleyrose 2024-07-08T09:38:05Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687169#M404829 Had the WiFi for about a month and I have had the issue from day 1. It connects to my phone and 1 PlayStation in the house but will constantly disconnect and reconnect which isn't an issue I've had with any other provider. It refuses to connect to the other PlayStation by WPS or password and it's also not a PlayStation problem as it connects to every other WiFi and my phones hotspot. It can't be due to the size of my flat as it's a small flat so it's not like there's a distance problem. I've phoned up and they've done a reset with me which shows up all green but the problem still occurs. One of the lights on the open reach is flashing. Mon, 08 Jul 2024 09:38:05 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687169#M404829 Keeleyrose 2024-07-08T09:38:05Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687176#M404833 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4057661">@Keeleyrose</a>&nbsp; If you are talking about the green light on the far-right hand side of the ONT this is supposed to happen showing that data is flowing. Do you have any dead zpnes in the flat that other devices find it hard to connect using the Wi-Fi?</P> Mon, 08 Jul 2024 09:48:12 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687176#M404833 Highlinder 2024-07-08T09:48:12Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687186#M404842 <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a> I'm not sure, I'm no tech guru so wouldn't know what to look for or do about it, if that makes sense. Mon, 08 Jul 2024 09:56:35 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687186#M404842 Keeleyrose 2024-07-08T09:56:35Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687191#M404845 <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a> I'm not sure, I'm no tech guru so wouldn't know what to look for or do about it, if that makes sense. Nothing seems to be fixing the problem. Mon, 08 Jul 2024 09:57:45 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687191#M404845 Keeleyrose 2024-07-08T09:57:45Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687192#M404846 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4057661">@Keeleyrose</a>&nbsp; Does the likes of your mobile phone loose the Wi-Fi while in the same room as the device you are having problems connecting to the Wi-Fi?</P> Mon, 08 Jul 2024 09:58:06 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687192#M404846 Highlinder 2024-07-08T09:58:06Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687199#M404852 <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a> Yeah, my phone disconnects and reconnects constantly. It changes between disconnected and 2 bars of wifi every half hour or so. Mon, 08 Jul 2024 10:01:39 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687199#M404852 Keeleyrose 2024-07-08T10:01:39Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687202#M404855 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4057661">@Keeleyrose</a>&nbsp; There are a few ways around this you can either get a Wi-Fi extender or use powerline adapters to connect the device and you can then use ethernet in the latter to cut&nbsp; out the use of the Wi-Fi.</P> Mon, 08 Jul 2024 10:04:11 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687202#M404855 Highlinder 2024-07-08T10:04:11Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687206#M404858 <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a> How do I go about getting a WiFi extender? I know about getting an ethernet cable and connecting that way. Mon, 08 Jul 2024 10:06:13 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687206#M404858 Keeleyrose 2024-07-08T10:06:13Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687209#M404860 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4057661">@Keeleyrose</a>&nbsp; If you know the ethernet way then powerline adapters would be better for you.</P> Mon, 08 Jul 2024 10:07:25 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687209#M404860 Highlinder 2024-07-08T10:07:25Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687212#M404863 <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3138000">@Highlinder</a> Thankyou! Mon, 08 Jul 2024 10:08:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting-for-long-enough/m-p/4687212#M404863 Keeleyrose 2024-07-08T10:08:29Z