topic Re: Phone line installation in Broadband

Phone line installation

BunnyRabbit1982 — Sun, 07 Jul 2024 07:18:56 GMT

I've just added. broadband to my package and its set up for an engineer to come out and install a phone line but I already have a working line. How do I change it to remote setup?

Re: Phone line installation

Chrisee — Sun, 07 Jul 2024 07:59:51 GMT

@BunnyRabbit1982 you probably can't because it is likely Openreach are going to switch the old line from copper to full fibre. You can check by entering your full address into the following checker Openreach Checker

If you want help in understanding the output post thectable and first 3 lines of the notes having removed the reference to your address.

Re: Phone line installation

BunnyRabbit1982 — Sun, 07 Jul 2024 09:29:18 GMT

No that's not what I was after it's just availability for broadband services. Thank you anyway

Re: Phone line installation

TimmyBGood — Sun, 07 Jul 2024 09:34:18 GMT

@BunnyRabbit1982

It also tells you if installer attendance is inevitable: where FTTP is available at an address it's the only thing an ISP can order and remote activation is not an option.