https://helpforum.sky.com/t5/Broadband/Unable-to-disable-Sky-Shield/m-p/4686041#M404610 <P>Hi there, I'm trying to disable my Sky Shield but it won't work on the Sky app or on browser. Getting an error every time I try. Could someone please let me know how I would go about disabling this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6071.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101551i58F8FACD7E20751C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6071.png" alt="IMG_6071.png" /></span></P><P> </P><P>&nbsp;</P> Sat, 06 Jul 2024 16:14:22 GMT moonechild 2024-07-06T16:14:22Z https://helpforum.sky.com/t5/Broadband/Unable-to-disable-Sky-Shield/m-p/4686041#M404610 <P>Hi there, I'm trying to disable my Sky Shield but it won't work on the Sky app or on browser. Getting an error every time I try. Could someone please let me know how I would go about disabling this?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6071.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101551i58F8FACD7E20751C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6071.png" alt="IMG_6071.png" /></span></P><P> </P><P>&nbsp;</P> Sat, 06 Jul 2024 16:14:22 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-disable-Sky-Shield/m-p/4686041#M404610 moonechild 2024-07-06T16:14:22Z https://helpforum.sky.com/t5/Broadband/Unable-to-disable-Sky-Shield/m-p/4686054#M404614 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4114990">@moonechild</a>&nbsp; The easy way would be to give Sky a call and see if the agent can get into doing this for you and if not then can escalate this further for you.</P> Sat, 06 Jul 2024 16:44:34 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-disable-Sky-Shield/m-p/4686054#M404614 Highlinder 2024-07-06T16:44:34Z https://helpforum.sky.com/t5/Broadband/Unable-to-disable-Sky-Shield/m-p/4812120#M436697 <P>I have the same problem did you get this sorted?</P> Thu, 07 Nov 2024 21:55:25 GMT https://helpforum.sky.com/t5/Broadband/Unable-to-disable-Sky-Shield/m-p/4812120#M436697 Al123 2024-11-07T21:55:25Z