topic Re: Waiting on hub box in Broadband

Waiting on hub box

Gareth143 — Fri, 05 Jul 2024 15:24:04 GMT

Hello, I ordered the sky max hub account was activated on 1st of July was told it would be delivered on that day and still haven't recieved it?! Annoying because I have just moved into my new property and I work from home

Re: Waiting on hub box

Highlinder — Fri, 05 Jul 2024 15:28:02 GMT

@Gareth143 What information does it tell you in track orders in my account about your router delivery?

Re: Waiting on hub box

Gareth143 — Fri, 05 Jul 2024 15:29:40 GMT

Says dispatched but coming soon.

Re: Waiting on hub box

Highlinder — Fri, 05 Jul 2024 15:40:46 GMT

@Gareth143 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147