topic Re: WiFi stopped working in Broadband

WiFi stopped working

sunshyne_gal52 — Tue, 02 Jul 2024 09:15:19 GMT

Hi, my WiFi has suddenly stopped working. Voice light is orange and there's no light for the Internet on my router.

Connection is apparently saying it's fine when I log onto Sky but clearly it's not working so I'm not sure why it's saying fine?

Re: WiFi stopped working

Highlinder — Tue, 02 Jul 2024 15:46:11 GMT

@sunshyne_gal52 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WiFi stopped working

Mr+Flibbles+86 — Tue, 02 Jul 2024 15:47:50 GMT

Thanks for escalating this. We’ve sent an invite to @sunshyne_gal52 to chat.

Re: WiFi stopped working

Addie15 — Thu, 04 Jul 2024 16:14:30 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.