topic Broadband/pricing in Broadband

Broadband/pricing

Nicky1982 — Thu, 04 Jul 2024 05:02:50 GMT

Hi my boardband is playing up again. I paid my bill. Can I please ask why my bills have gone so much, I am paying £54 a month for broadband and the tv and I get no extra channels I think this very high virgin does not charge that much. I would like a reduction or I will be leaving and switching providers especially with the broadband there always seems to be a problem. Help!!

Re: Broadband/pricing

Daniel0210 — Thu, 04 Jul 2024 05:27:53 GMT

@Nicky1982
Regarding the payment increase, discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended you will need to contact Sky to try to negotiate a new deal or potentially amend your package which will require a new 24 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Re: Broadband/pricing

TimmyBGood — Thu, 04 Jul 2024 08:37:09 GMT

@Nicky1982 wrote:

I am paying £54 a month for broadband and the tv

I'd observe that £27 each for broadband access and subscription television is almost exactly the average price in the UK.