https://helpforum.sky.com/t5/Broadband/Bad-connection-upstairs/m-p/4683659#M404105 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4111782">@loopyloo15</a>&nbsp;</P> <P>&nbsp;</P> <P>Sky loans wireless booster hardware free under the terms of the '<A href="https://www.sky.com/help/articles/wifi-guarantee" target="_blank" rel="noopener">WiFi Guarantee</A>' element of '<A href="https://www.sky.com/help/articles/broadband-boost" target="_blank" rel="noopener">Broadband Boost</A>' and the '<A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Enhanced Wall to Wall WiFi Guarantee</A>' part of the '<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank" rel="noopener">WiFi Max</A>' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.&nbsp;</P> <P>&nbsp;</P> <P>Confusingly the '<A href="https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Wall to Wall WiFi Guarantee</A>' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.</P> Wed, 03 Jul 2024 17:40:18 GMT TimmyBGood 2024-07-03T17:40:18Z https://helpforum.sky.com/t5/Broadband/Bad-connection-upstairs/m-p/4683639#M404101 Hi My broadband works fine downstairs bur I'm in a 3 storey property and it doesn't work on the top floor very well I purchased the sky max to avoid this problem so can you tell me why this is happening Wed, 03 Jul 2024 17:26:34 GMT https://helpforum.sky.com/t5/Broadband/Bad-connection-upstairs/m-p/4683639#M404101 loopyloo15 2024-07-03T17:26:34Z https://helpforum.sky.com/t5/Broadband/Bad-connection-upstairs/m-p/4683659#M404105 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4111782">@loopyloo15</a>&nbsp;</P> <P>&nbsp;</P> <P>Sky loans wireless booster hardware free under the terms of the '<A href="https://www.sky.com/help/articles/wifi-guarantee" target="_blank" rel="noopener">WiFi Guarantee</A>' element of '<A href="https://www.sky.com/help/articles/broadband-boost" target="_blank" rel="noopener">Broadband Boost</A>' and the '<A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Enhanced Wall to Wall WiFi Guarantee</A>' part of the '<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank" rel="noopener">WiFi Max</A>' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these.&nbsp;</P> <P>&nbsp;</P> <P>Confusingly the '<A href="https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Wall to Wall WiFi Guarantee</A>' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.</P> Wed, 03 Jul 2024 17:40:18 GMT https://helpforum.sky.com/t5/Broadband/Bad-connection-upstairs/m-p/4683659#M404105 TimmyBGood 2024-07-03T17:40:18Z