topic Our knternet has been going on and off on our devices like tv and phones in Broadband

Our knternet has been going on and off on our devices like tv and phones

Lenulda — Wed, 03 Jul 2024 08:31:47 GMT

We started to have issues with Internet last 2 weeks, I had to reset Internet connection on tv twice a day at least

Internet on my phone also goes on and off

Re: Our knternet has been going on and off on our devices like tv and phones

Greenfingers001 — Thu, 04 Jul 2024 07:27:11 GMT

Hi there @Lenulda , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Our knternet has been going on and off on our devices like tv and phones

Mr+Flibbles+86 — Sat, 06 Jul 2024 07:35:10 GMT

We are still looking to help you @Lenulda . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks