topic IP location issue in Broadband

IP location issue

danbo646 — Tue, 02 Jul 2024 18:57:23 GMT

I went to Belgium a month ago and it still thinks im out of the country. Some apps or websites think im not in the Uk and wont allow me to logon. I have tried to reset my network sertings but it dodnt seem to do anything. It says contact my ISP to resolve the issue.

Re: IP location issue

TimmyBGood — Tue, 02 Jul 2024 20:27:39 GMT

@danbo646

Which device 'thinks im out of the country'?

As your home broadband didn't travel with you, the ISP isn't relevant.

Re: IP location issue

danbo646 — Wed, 03 Jul 2024 05:05:32 GMT

Sorry, the device was my iphone.

Re: IP location issue

Chrisee — Wed, 03 Jul 2024 05:17:46 GMT

@danbo646 it is unlikely that your issue has anything to do with the IP address Sky assign to your broadband connection but you can check by going here https://nordvpn.com/what-is-my-ip/

I would check the location services settings on the iphone which are quite complcated see here

Re: IP location issue

danbo646 — Wed, 03 Jul 2024 19:16:09 GMT

Thanks very much, I will take a look.