topic Re: Router resets numerous times per day in Broadband

Router resets numerous times per day

Chris272 — Sat, 29 Jun 2024 07:50:24 GMT

The broadband has been working fine but recently it is resetting a number of times a day. When this happens the router lights turn off, the power on goes red and then it starts again.

Re: Router resets numerous times per day

Highlinder — Sat, 29 Jun 2024 10:14:19 GMT

@Chris272 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474

Re: Router resets numerous times per day

Chris272 — Sat, 29 Jun 2024 10:48:48 GMT

Thanks. How do I add the picture of the stats? The following is just a copy of the text...

Router Statistics

System Up Time: 16:39:15

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 6841328 14391107 0 116967 2637363 16:37:02 LAN Up 8193956 4468518 0 2941978 93361 16:39:15 WLAN (2.4 GHz) Up 769182 86866 0 10332 267 16:37:18 WLAN (5 GHz) Up 10611117 5982617 0 0 82192 16:37:05

Broadband Link Downstream Upstream Connection Speed 66929 kbps 20000 kbps Line Attenuation D1(8.5 dB) , D2(16.4 dB) , D3(23.7 dB) U0(2.8 dB) , U1(12.2 dB) , U2(17.1 dB) Noise Margin 6.3 dB 8.0 dB

Re: Router resets numerous times per day

Highlinder — Mon, 01 Jul 2024 16:32:17 GMT

@Chris272 From the router stats that you have provided there has been no drops in the time of system uptime of the router.

If you are looking to post pictures in threads look for the camera icon in the message header above where you are typing your message.