topic Re: Switching from another provider in Broadband

Switching from another provider

giorgapost — Mon, 01 Jul 2024 08:08:11 GMT

Hello,

my contract with my previous broadband provider expires on 1st of August. When should I apply for Sky broadband, so that I switch provider around that date?

Re: Switching from another provider

GD1 — Mon, 01 Jul 2024 08:21:53 GMT

@giorgapost Most broadband switch take a minimum of 10 working days to complete if they are on the Openreach Network

There are exceptions to this.

If your with an Altnet such as Virgin Media, Community Fibre, City Fibre etc then these use their own networks and moving to Sky broadband would mean a new line/service on the Openreach network.

Re: Switching from another provider

Highlinder — Mon, 01 Jul 2024 16:05:03 GMT

@giorgapost If you have already paid for the last month of your broadband contract I would make sure that you change over before the next billing period so that you are not charged for 2 broadband services.