topic Sky Broadband &amp; Talk order transfer query in Broadband https://helpforum.sky.com/t5/Broadband/Sky-Broadband-amp-Talk-order-transfer-query/m-p/4681666#M403684 <P>About a month ago I told Sky I wanted to stop having a landline through BT and have all my services through them.&nbsp; Yes, sure, no problem they said.&nbsp; They were going to contact BT get the landline cancelled and start me up on Broaband essential.&nbsp; Yes, I said like an idiot, go ahead.&nbsp; I thought everything was fine.&nbsp; But no.&nbsp; BT are still charging me and haven't cancelled anything.&nbsp; I have called Sky twice now about this and every time they say open reach rejected the request and they'll look into this.&nbsp; I was promised a call back either Sunday or today.&nbsp; Obviously that didn't happen.&nbsp; Today, no promise of anything, just "we'll look into it".&nbsp; In the meantime BT are charging me a fortune.&nbsp; Advice?</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I>Moderator note: Amended title to better reflect query<BR /></I></P> Mon, 01 Jul 2024 15:13:41 GMT marizeye 2024-07-01T15:13:41Z Sky Broadband & Talk order transfer query https://helpforum.sky.com/t5/Broadband/Sky-Broadband-amp-Talk-order-transfer-query/m-p/4681666#M403684 <P>About a month ago I told Sky I wanted to stop having a landline through BT and have all my services through them.&nbsp; Yes, sure, no problem they said.&nbsp; They were going to contact BT get the landline cancelled and start me up on Broaband essential.&nbsp; Yes, I said like an idiot, go ahead.&nbsp; I thought everything was fine.&nbsp; But no.&nbsp; BT are still charging me and haven't cancelled anything.&nbsp; I have called Sky twice now about this and every time they say open reach rejected the request and they'll look into this.&nbsp; I was promised a call back either Sunday or today.&nbsp; Obviously that didn't happen.&nbsp; Today, no promise of anything, just "we'll look into it".&nbsp; In the meantime BT are charging me a fortune.&nbsp; Advice?</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I>Moderator note: Amended title to better reflect query<BR /></I></P> Mon, 01 Jul 2024 15:13:41 GMT https://helpforum.sky.com/t5/Broadband/Sky-Broadband-amp-Talk-order-transfer-query/m-p/4681666#M403684 marizeye 2024-07-01T15:13:41Z