topic Re: Not connection just installed yesterday in Broadband

Not connection just installed yesterday

PAV3 — Sat, 29 Jun 2024 20:06:48 GMT

My broadband is. It working

Re: Not connection just installed yesterday

Highlinder — Sat, 29 Jun 2024 21:20:53 GMT

@PAV3 Was your installation an engineer visit or was it a remote activation?

Re: Not connection just installed yesterday

PAV3 — Mon, 01 Jul 2024 05:58:15 GMT

It was a outreach engineer that came

Re: Not connection just installed yesterday

Chrisee — Mon, 01 Jul 2024 06:42:53 GMT

@PAV3 You need to check with Sky what the issue is so I have escalated your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: Not connection just installed yesterday

Greenfingers001 — Mon, 01 Jul 2024 08:51:03 GMT

Thanks for escalating this. We’ve sent @PAV3 an invite to chat.

Re: Not connection just installed yesterday

Greenfingers001 — Wed, 03 Jul 2024 08:51:18 GMT

We are still looking to help you @PAV3 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks