topic Re: Sky router rebooting in Broadband

Sky router rebooting

Anonymous — Sun, 04 Feb 2024 18:01:22 GMT

For a few months my sky FTTP router has been rebooting. Random times daytime, evening, during night. As soon as Internet drops we check the router and the solitary red-light is on. I've had a new router from sky but it's still randomly doing it. The openreach modem is always all green lights when the sky does this.

Ideas please

Re: Sky router rebooting

Mr+Flibbles+86 — Mon, 05 Feb 2024 08:20:27 GMT

Hi there @Anonymous, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky router rebooting

wardis — Sun, 30 Jun 2024 20:57:36 GMT

Did you get this resolved please?

Re: Sky router rebooting

Anonymous — Sun, 30 Jun 2024 21:15:02 GMT

Nope gave up, moved from sky