https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681066#M403577 <P>Good afternoon, I inform you that I have been having internet problems for a long time, please I need you to fix this urgent problem, thank you</P> Sun, 30 Jun 2024 18:49:17 GMT Diana22434 2024-06-30T18:49:17Z https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681066#M403577 <P>Good afternoon, I inform you that I have been having internet problems for a long time, please I need you to fix this urgent problem, thank you</P> Sun, 30 Jun 2024 18:49:17 GMT https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681066#M403577 Diana22434 2024-06-30T18:49:17Z https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681074#M403578 <P>our broadband has dropped several times the last 2 days</P> Sun, 30 Jun 2024 19:03:16 GMT https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681074#M403578 ldpiepiora 2024-06-30T19:03:16Z https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681084#M403579 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107892">@Diana22434</a>&nbsp; and&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107910">@ldpiepiora</a>&nbsp; You are not speaking to Sky customer support here, the forum is manned mainly by fellow customers and a few Sky staff who can only assist with a limited set of issues.</P><P>&nbsp;</P><P>If you are having constant issues with the internet you need to run the connection test via the mysky app, it can be run over mobile internet from a smartphone and if it detects a fault it should give you the option to book an engineer, if it doesn't give that option or it doesn't find a fault you will have to call Sky to log the fault.</P> Sun, 30 Jun 2024 19:13:17 GMT https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681084#M403579 daveNOS 2024-06-30T19:13:17Z https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681085#M403580 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107892">@Diana22434</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4107910">@ldpiepiora</a>&nbsp; You are not talking to Sky, nothing can or will happen on the back of a forum post from an unlinked account, any Sky Staff here would not kn ow who you are or any of your account details.</P> <P>&nbsp;</P> <P>Please can you post your router stats so the forum can advise on any issues. This link explains how to do that <A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#" target="_blank" rel="noopener">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#</A></P> Sun, 30 Jun 2024 19:14:58 GMT https://helpforum.sky.com/t5/Broadband/the-internet-doesn-t-work-for-me/m-p/4681085#M403580 GD1 2024-06-30T19:14:58Z