https://helpforum.sky.com/t5/Broadband/hub-not-arrived-and-engineer-cancelled/m-p/4680983#M403564 <P>We have a new hub coming, and it was meant to be brought by an engineer in a few weeks as ai was advised by the contact centre that they need to do some checks in person as well (we've had the same hub for nine years!).&nbsp;<BR /><BR /></P><P>anyway, today I get a note saying the engineer is cancelled (no idea why) and the hub has already been delivered, which it hasn't! &nbsp; Not sure what I'm to do next?</P> Sun, 30 Jun 2024 16:34:15 GMT PaulDiamond 2024-06-30T16:34:15Z https://helpforum.sky.com/t5/Broadband/hub-not-arrived-and-engineer-cancelled/m-p/4680983#M403564 <P>We have a new hub coming, and it was meant to be brought by an engineer in a few weeks as ai was advised by the contact centre that they need to do some checks in person as well (we've had the same hub for nine years!).&nbsp;<BR /><BR /></P><P>anyway, today I get a note saying the engineer is cancelled (no idea why) and the hub has already been delivered, which it hasn't! &nbsp; Not sure what I'm to do next?</P> Sun, 30 Jun 2024 16:34:15 GMT https://helpforum.sky.com/t5/Broadband/hub-not-arrived-and-engineer-cancelled/m-p/4680983#M403564 PaulDiamond 2024-06-30T16:34:15Z https://helpforum.sky.com/t5/Broadband/hub-not-arrived-and-engineer-cancelled/m-p/4680995#M403565 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3517154">@PaulDiamond</a>&nbsp;</P> <P>Give Sky a call for clarification on the status of your order. Call 150 free from your sky Talk landline.&nbsp;</P> Sun, 30 Jun 2024 16:44:25 GMT https://helpforum.sky.com/t5/Broadband/hub-not-arrived-and-engineer-cancelled/m-p/4680995#M403565 Daniel0210 2024-06-30T16:44:25Z