https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4680332#M403481 <P><SPAN>The power &nbsp;light on my black box is green and the internet light is off &nbsp;and I can not access the internet or use my apps on tv. I have run the network status and I am not connected to the internet. I have turned off everything and back on, I have followed instructions and disconnected at the wall and put back in after 5 seconds making sure it clicks. No joy, still not working.</SPAN></P> Sat, 29 Jun 2024 22:44:40 GMT Angela1976 2024-06-29T22:44:40Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4680332#M403481 <P><SPAN>The power &nbsp;light on my black box is green and the internet light is off &nbsp;and I can not access the internet or use my apps on tv. I have run the network status and I am not connected to the internet. I have turned off everything and back on, I have followed instructions and disconnected at the wall and put back in after 5 seconds making sure it clicks. No joy, still not working.</SPAN></P> Sat, 29 Jun 2024 22:44:40 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4680332#M403481 Angela1976 2024-06-29T22:44:40Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4680374#M403493 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4106966">@Angela1976</a>&nbsp;if the service is still down this morning run the connection test in the My Sky app over a mobile connection to see if it tells you Sky arexaware of an issue affecting your line. If it doesnt call Sky and report the loss of connection.</P> Sun, 30 Jun 2024 06:09:21 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/4680374#M403493 Chrisee 2024-06-30T06:09:21Z