https://helpforum.sky.com/t5/Broadband/Some-websites-inaccessible-on-Max/m-p/4678711#M403179 <P>We "upgraded" to Sky WiFi max last month. We previously had poor reception in the extension that was completed in May. Max promised better coverage in the house. I already had a Netgear extender upstairs.</P><P>&nbsp;</P><P>We had a lot of problems. One Sunday the router connection dropped about 50 times. Openreach came out and said there were some odd things and half fixed them - the next step would be digging to install new cables. But whilst it improved the reliability of connection, it still didnt change another problem: some sites, such as BBC or Sky News would simply not load. "Page not reachable". Other sites seemed fine.&nbsp;<BR /><BR /></P><P>Called Sky. They turned off Broadband Shield. That didn't fix it. But here is the weird thing: when we connect devices to the upstairs extender (which of course talks to the router, its not an independent connection), everything just works.</P><P>&nbsp;</P><P>Any ideas why this would be? Ip6 v Ip4? Extender has an IP address that isn't rejected by some sites? Baffled.</P> Fri, 28 Jun 2024 06:34:20 GMT Julian+Gold 2024-06-28T06:34:20Z https://helpforum.sky.com/t5/Broadband/Some-websites-inaccessible-on-Max/m-p/4678711#M403179 <P>We "upgraded" to Sky WiFi max last month. We previously had poor reception in the extension that was completed in May. Max promised better coverage in the house. I already had a Netgear extender upstairs.</P><P>&nbsp;</P><P>We had a lot of problems. One Sunday the router connection dropped about 50 times. Openreach came out and said there were some odd things and half fixed them - the next step would be digging to install new cables. But whilst it improved the reliability of connection, it still didnt change another problem: some sites, such as BBC or Sky News would simply not load. "Page not reachable". Other sites seemed fine.&nbsp;<BR /><BR /></P><P>Called Sky. They turned off Broadband Shield. That didn't fix it. But here is the weird thing: when we connect devices to the upstairs extender (which of course talks to the router, its not an independent connection), everything just works.</P><P>&nbsp;</P><P>Any ideas why this would be? Ip6 v Ip4? Extender has an IP address that isn't rejected by some sites? Baffled.</P> Fri, 28 Jun 2024 06:34:20 GMT https://helpforum.sky.com/t5/Broadband/Some-websites-inaccessible-on-Max/m-p/4678711#M403179 Julian+Gold 2024-06-28T06:34:20Z https://helpforum.sky.com/t5/Broadband/Some-websites-inaccessible-on-Max/m-p/4678716#M403183 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1406174">@Julian+Gold</a>&nbsp;it is odd actually all connections on your networkusexa single public IP address which is assigned by Sky so its not an addressing issue. Neither is it likely to be a DNS issue unless the Netgear extender has some different setting which is highly unlikely and bizarrly as it seems Sky's own DNS knows Sky.coms IP addresses.<span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Fri, 28 Jun 2024 06:38:43 GMT https://helpforum.sky.com/t5/Broadband/Some-websites-inaccessible-on-Max/m-p/4678716#M403183 Chrisee 2024-06-28T06:38:43Z