topic Re: Help in Broadband

Help

Rebca34 — Wed, 26 Jun 2024 11:47:29 GMT

I need help, my Wi-Fi doesn't turn on the internet light, it was activated yesterday but it's not working yet

jamesn123 — Wed, 26 Jun 2024 11:58:03 GMT

Did you get the confirmation email/text from Sky to say your line is active?

Have you tried running the line test in the My Sky app?

Rebca34 — Wed, 26 Jun 2024 12:47:32 GMT

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Rebca34 — Wed, 26 Jun 2024 13:57:37 GMT

Yesterday it was wifi activation, we did all the procedures, but it's turning on the internet light

FFAF790D-260A-46D5-8D23-96FFA9520774.jpeg

jamesn123 — Wed, 26 Jun 2024 14:08:04 GMT

Did you try running the line test in the My Sky app

Rebca34 — Wed, 26 Jun 2024 14:14:25 GMT

Yes, I did all

Daniel0210 — Wed, 26 Jun 2024 14:20:53 GMT

Not sure why you've started another thread reporting the same issue. It's been removed as this one is already up and running.

jamesn123 — Wed, 26 Jun 2024 14:24:21 GMT

Then you need to call Sky.