https://helpforum.sky.com/t5/Broadband/Sky-Max-Hub-Connected-with-white-light-but-no-internet/m-p/4675986#M402544 <P>For the past week I have had no internet connection through my SKY Max Hub.</P><P>&nbsp;</P><P>Sky Enginner came out and it appears there is an issue with the Max Hubs with no known solution. Only way to get online is to use my old Hub 4.</P><P>&nbsp;</P><P>Does anyone know what the issue is with these Max Hubs and when this is likely to be resolved?</P> Tue, 25 Jun 2024 08:22:23 GMT Darren+Beavis 2024-06-25T08:22:23Z https://helpforum.sky.com/t5/Broadband/Sky-Max-Hub-Connected-with-white-light-but-no-internet/m-p/4675986#M402544 <P>For the past week I have had no internet connection through my SKY Max Hub.</P><P>&nbsp;</P><P>Sky Enginner came out and it appears there is an issue with the Max Hubs with no known solution. Only way to get online is to use my old Hub 4.</P><P>&nbsp;</P><P>Does anyone know what the issue is with these Max Hubs and when this is likely to be resolved?</P> Tue, 25 Jun 2024 08:22:23 GMT https://helpforum.sky.com/t5/Broadband/Sky-Max-Hub-Connected-with-white-light-but-no-internet/m-p/4675986#M402544 Darren+Beavis 2024-06-25T08:22:23Z https://helpforum.sky.com/t5/Broadband/Sky-Max-Hub-Connected-with-white-light-but-no-internet/m-p/4676885#M402734 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2568367">@Darren+Beavis</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation.</P> <P>&nbsp;</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 26 Jun 2024 07:19:22 GMT https://helpforum.sky.com/t5/Broadband/Sky-Max-Hub-Connected-with-white-light-but-no-internet/m-p/4676885#M402734 Tom-W19 2024-06-26T07:19:22Z https://helpforum.sky.com/t5/Broadband/Sky-Max-Hub-Connected-with-white-light-but-no-internet/m-p/4678090#M403027 <P>Hi&nbsp;</P><P>i have exactly the same problem for three days now, white light on max hub, but no internet, or&nbsp;</P><P>tv ( sky glass), family are not happy</P><P>spoke with sky, waiting for a message/call back within 72hrs ?</P><P>tried all the usual resets etc, still nothing, sounds like anither bad hub ?</P> Thu, 27 Jun 2024 10:15:21 GMT https://helpforum.sky.com/t5/Broadband/Sky-Max-Hub-Connected-with-white-light-but-no-internet/m-p/4678090#M403027 strongbow 2024-06-27T10:15:21Z