topic Re: WiFi dropping in Broadband

WiFi dropping

Wonderwoman0904 — Tue, 25 Jun 2024 06:40:43 GMT

My WiFi drops every single day. I wake up many mornings having to reset the box. It can be off a while and need a couple of resets. I have children with additional needs who rely on the WiFi being on to provide sensory comfort. This causing me huge problems, I also work from home and need it to be on 24/7. This has been a problem since it was installed.

Re: WiFi dropping

VictoriaJaneC — Tue, 25 Jun 2024 07:34:36 GMT

I'm experiencing similar. Ours is especially bad in the evenings/nights, we have the video baby monitors set up and they constantly drop out. Even when we are in the lounge next to the router. It is causing serious issues at present as my youngest is unwell and I wake up to her crying but don't know how long for as the monitor has disconnected. We've checked the monitors at other houses and it is fine. Just our internet connection it seems. I've also noticed it during the day on work Teams calls which is disruptive and unprofessional. We have a small house and my office is next to the router. We didn't experience it with BT and it seems to be intermittent, was fine a few weeks ago.

Re: WiFi dropping

Jinxter20071 — Tue, 25 Jun 2024 07:40:02 GMT

I have the same issue, cannot even watch tv without it buffering evey 30 seconds and cannot even get wifi upstairs most of the time, how on earth do you contact sky with an issue??

Re: WiFi dropping

Jinxter20071 — Tue, 25 Jun 2024 07:40:39 GMT

I have the same issue, cannot even watch tv without it buffering evey 30 seconds and cannot even get wifi upstairs most of the time, how on earth do you contact sky with an issue?? I just keep going round in circles.