topic Wifi in Broadband

Wifi

sheffunited2204 — Mon, 24 Jun 2024 18:42:33 GMT

So my WiFi keeps crashing and it says slow speed to my hub . Sky says its openreach line problem

Re: Wifi

Highlinder — Mon, 24 Jun 2024 19:18:45 GMT

@sheffunited2204 Have they booked an engineer to look into this for you if you have spoken to them?

Re: Wifi

daveNOS — Mon, 24 Jun 2024 19:22:41 GMT

@sheffunited2204 You posted just 4 days ago that Openresach had accepted it was their problem after an engineer visit, you also stated that the engineer told you they needed to book a field engineer as the fault was beyond their skill set.

Posting here again won't get it fixed any quicker you will have to wait until Openreach attend again with the corret engineer.

Re: Wifi

sheffunited2204 — Mon, 24 Jun 2024 20:42:29 GMT

Openreach did there repair friday sky said we can send you our engineer then sat morning said it was fixed so we cancelled the sky engineer. Only for it start switching off later that day and as continued all weekend. So sky are now saying we have to wait for Openreach again to test the line