https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting/m-p/4675148#M402359 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="17192241621301615987697039769913.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101158iACA684D7353EA8A3/image-size/medium?v=v2&amp;px=400" role="button" title="17192241621301615987697039769913.jpg" alt="17192241621301615987697039769913.jpg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">17192241621301615987697039769913.jpg</span></span></P><P> </P><P>Hello, I've been having problems connecting to my broadband and it is getting very annoying.&nbsp;&nbsp;</P> Mon, 24 Jun 2024 10:16:44 GMT Mariesesay90 2024-06-24T10:16:44Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting/m-p/4675148#M402359 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="17192241621301615987697039769913.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101158iACA684D7353EA8A3/image-size/medium?v=v2&amp;px=400" role="button" title="17192241621301615987697039769913.jpg" alt="17192241621301615987697039769913.jpg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">17192241621301615987697039769913.jpg</span></span></P><P> </P><P>Hello, I've been having problems connecting to my broadband and it is getting very annoying.&nbsp;&nbsp;</P> Mon, 24 Jun 2024 10:16:44 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting/m-p/4675148#M402359 Mariesesay90 2024-06-24T10:16:44Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting/m-p/4675374#M402621 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4099902">@Mariesesay90</a>&nbsp;</P> <P>&nbsp;</P> <P>Looks like the internet light is off, can you please post the router stats by accessing via the broadband internet router, a post at the top of the forum shows how to post the router stats. In that post, there are instructions on how to perform a broadband line test which will allow you to book an engineer if it finds a fault.</P> Mon, 24 Jun 2024 13:58:37 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting/m-p/4675374#M402621 mae-3 2024-06-24T13:58:37Z https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting/m-p/4675383#M402407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4099902">@Mariesesay90</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Mon, 24 Jun 2024 14:06:00 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-connecting/m-p/4675383#M402407 Highlinder 2024-06-24T14:06:00Z