topic Re: How long does a internet upgrade take to work in Broadband

How long does a internet upgrade take to work

Sophgibb — Sun, 23 Jun 2024 17:33:50 GMT

I upgraded my super fast broadband to ultra. I am wondering how long it takes for it to work?

Re: How long does a internet upgrade take to work

cookiemonsteruk — Sun, 23 Jun 2024 17:38:14 GMT

@Sophgibb

When is your ultrafast activation date?

Do you have a standard openreach mastersocket or an openreach ont

Re: How long does a internet upgrade take to work

Sophgibb — Sun, 23 Jun 2024 17:43:13 GMT

Hi, it said activation date if for today.

I believe I have the openreach ont

Re: How long does a internet upgrade take to work

cookiemonsteruk — Sun, 23 Jun 2024 17:48:35 GMT

@Sophgibb

Ah , so its an upgrade of speed using the same equipment rather than a brand new full fibre connection. I would have hoped it would be almost instantaneous or at the most 1/2 hour. But you may have to wait until just before midnight tonight. What lights are on the ont ? And what speeds are you getting

Re: How long does a internet upgrade take to work

Sophgibb — Sun, 23 Jun 2024 17:52:09 GMT

Yeah just speed.
yeah the lights are on and currently just 74mbps with the original speed

Re: How long does a internet upgrade take to work

cookiemonsteruk — Sun, 23 Jun 2024 17:59:49 GMT

@Sophgibb

Get back to us tomorrow first thing if you haven't been upgraded by the morning

Could i ask you to post your router stats just to make sure

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474