https://helpforum.sky.com/t5/Broadband/Internet/m-p/4674654#M402208 Hi can I have a new router as the hub keeps turning off and not rebooting. Iv got fibre straight to my house. I had know problems with my Internet before I got sky. I've got sky stream so without Internet it's useless to me. This keeps happening every couple of weeks. Sun, 23 Jun 2024 14:49:29 GMT Jason841 2024-06-23T14:49:29Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4674654#M402208 Hi can I have a new router as the hub keeps turning off and not rebooting. Iv got fibre straight to my house. I had know problems with my Internet before I got sky. I've got sky stream so without Internet it's useless to me. This keeps happening every couple of weeks. Sun, 23 Jun 2024 14:49:29 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4674654#M402208 Jason841 2024-06-23T14:49:29Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4674656#M402209 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4099112">@Jason841</a>&nbsp;</P> <P>&nbsp;</P> <P>This has been raised on the forum previously that the Sky Hub won't recover from a disconnection. The process that is supposed to do the service is called a watchdog, unfortunately, Sky implementation needs work.</P> <P>&nbsp;</P> <P>Recommend Sky look into the watchdog functions on all the routers and adjust them accordingly.</P> Sun, 23 Jun 2024 14:52:25 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4674656#M402209 mae-3 2024-06-23T14:52:25Z