topic Re: Constantly losing connection in Broadband

Constantly losing connection

DiB1984 — Sun, 23 Jun 2024 11:10:45 GMT

I use my laptop a lot at home, mainly YouTube & Sky Go at the moment. In recent days I keep getting error messages saying I'm offline and to check my connection. The icon on my laptop screen says I am connected and every other website seems to be ok, though there may be issues on all websites but I'm just getting lucky.

I disconnect and reconnect every time this comes up, but the issue continues. At its worst, I'm having to reconnect every 30 seconds to one minute (during the Euro coverage last night), and the problem persists despite doing this.

I have reset the network,and restarted the router but this doesn't help either. The checks indicate the broadband £ wifi here is fine, so it shouldn't keep losing connection.

Re: Constantly losing connection

DiB1984 — Sun, 23 Jun 2024 11:21:44 GMT

Re: Constantly losing connection

Highlinder — Sun, 23 Jun 2024 14:04:32 GMT

@DiB1984 Which frequency is your laptop connecting on as can see that the 5GHz has only been up for 42 hours and the the 2.4GHz has been up for the same amount of time as the router going by the system uptime and the WAN uptime.

Re: Constantly losing connection

DiB1984 — Sun, 23 Jun 2024 15:31:01 GMT

I've checked and the band seems to be 5, but I could be wrong'