topic Re: Broadband constantly dropping in Broadband

Broadband constantly dropping

Chelbun91 — Sat, 22 Jun 2024 17:01:07 GMT

Everyday for almost a month my sky broadband goes down multiple times in a day. I've had my route replaced in the last 2 months as well. This is absolutely unacceptable Sky, what am I even paying for at this rate

Re: Broadband constantly dropping

cookiemonsteruk — Sat, 22 Jun 2024 17:02:52 GMT

@Chelbun91

Could you post your router statistics

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474

Re: Broadband constantly dropping

Nicola121212 — Sat, 22 Jun 2024 17:28:42 GMT

Ive had the same and every time i test the connection its says looks good. Its getting ridiculous now

Re: Broadband constantly dropping

Chelbun91 — Sat, 22 Jun 2024 17:40:38 GMT

I've tried to do this and it won't let me login tried all logins and nothing

Re: Broadband constantly dropping

jamesn123 — Tue, 25 Jun 2024 10:20:38 GMT

@Chelbun91

It often wont work on Apple devices using Safari so either use a non-apple device or download a different browser