topic Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues. in Broadband https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672593#M401788 Mine is exactly the same and I use the checker and it says it all looks good but it definitely doesn't. I'm sick of it now, it's been doing it several times a day for the past few weeks Thu, 20 Jun 2024 21:31:49 GMT Pinky90 2024-06-20T21:31:49Z I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues. https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4671865#M401590 <P>I am working from home and the speed is terrible and also the internet drops out. Orange voice light goes on and all lights internet and wifi out. It then resets.</P> Thu, 20 Jun 2024 07:09:40 GMT https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4671865#M401590 George+Joseph 2024-06-20T07:09:40Z Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues. https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4671938#M401608 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3213337">@George+Joseph</a>&nbsp;Could you please post your router stats following the link below.<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474</A></P> Thu, 20 Jun 2024 08:58:37 GMT https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4671938#M401608 Highlinder 2024-06-20T08:58:37Z Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues. https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672546#M401777 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0416.png"><img src="https://helpforum.sky.com/skins/images/99EDD46DC906DA539F59D91B07909DDE/responsive_peak/images/image_not_found.png" alt="IMG_0416.png" /></span></P><P> </P> Thu, 20 Jun 2024 20:27:33 GMT https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672546#M401777 George+Joseph 2024-06-20T20:27:33Z Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues. https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672588#M401783 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3213337">@George+Joseph</a>&nbsp; That is not the router stats, you need to follow the directions to the end. You should similar to the screenshot in the link posted.</P> Thu, 20 Jun 2024 21:24:49 GMT https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672588#M401783 Highlinder 2024-06-20T21:24:49Z Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues. https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672593#M401788 Mine is exactly the same and I use the checker and it says it all looks good but it definitely doesn't. I'm sick of it now, it's been doing it several times a day for the past few weeks Thu, 20 Jun 2024 21:31:49 GMT https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672593#M401788 Pinky90 2024-06-20T21:31:49Z Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues. https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672852#M401853 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0417.png" style="width: 1290px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/101065i35D1F94E9FD499E5/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0417.png" alt="IMG_0417.png" /></span></P><P> </P> Fri, 21 Jun 2024 11:46:09 GMT https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672852#M401853 George+Joseph 2024-06-21T11:46:09Z Re: I have ultrafast broadband and it it keeps dropping out. I have run tests and says no issues. https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672921#M401863 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3213337">@George+Joseph</a>&nbsp; With only 28 hours uptime and no drops did you have any during this time?</P> Fri, 21 Jun 2024 12:58:43 GMT https://helpforum.sky.com/t5/Broadband/I-have-ultrafast-broadband-and-it-it-keeps-dropping-out-I-have-run-tests-and-says-no-issues/m-p/4672921#M401863 Highlinder 2024-06-21T12:58:43Z