https://helpforum.sky.com/t5/Broadband/Cancel-sky-max-broadband/m-p/4672589#M401784 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4096449">@Famalam06</a>&nbsp; Do you still have the older router that you got before Sky Max?</P> Thu, 20 Jun 2024 21:26:11 GMT Highlinder 2024-06-20T21:26:11Z https://helpforum.sky.com/t5/Broadband/Cancel-sky-max-broadband/m-p/4672566#M401781 <P>Hi,</P><P>&nbsp;</P><P>I upgraded (haha) to the sky max broadband to enhance the Wi-Fi over the house and upstairs, the new hub arrived and its terrible. No Wi-Fi connection to the mini box upstairs that used to work fine! Sky sent an engineer out who couldn't help as he wasn't the right technician. He did advise to plug the old hub back in and see how it goes. It is much better than the max hub and the mini box stays connected, so i want to cancel max and go back to the old hub and broadband (still sky). Can anyone advise how to do this?</P><P>&nbsp;</P><P>Thanks in advance.</P> Thu, 20 Jun 2024 20:45:13 GMT https://helpforum.sky.com/t5/Broadband/Cancel-sky-max-broadband/m-p/4672566#M401781 Famalam06 2024-06-20T20:45:13Z https://helpforum.sky.com/t5/Broadband/Cancel-sky-max-broadband/m-p/4672589#M401784 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4096449">@Famalam06</a>&nbsp; Do you still have the older router that you got before Sky Max?</P> Thu, 20 Jun 2024 21:26:11 GMT https://helpforum.sky.com/t5/Broadband/Cancel-sky-max-broadband/m-p/4672589#M401784 Highlinder 2024-06-20T21:26:11Z https://helpforum.sky.com/t5/Broadband/Cancel-sky-max-broadband/m-p/4672592#M401787 <P>Yes I do, it's the black tall one like the max hub in shape. I've already plugged it back in and using it <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 20 Jun 2024 21:30:10 GMT https://helpforum.sky.com/t5/Broadband/Cancel-sky-max-broadband/m-p/4672592#M401787 Famalam06 2024-06-20T21:30:10Z