https://helpforum.sky.com/t5/Broadband/Bad-Connection/m-p/4672525#M401774 <P>My broadband connection to my tv is so bad when watching live programs. Can you arrange for OpenReach to relocate it closer to the TV perhaps it would be better</P> Thu, 20 Jun 2024 19:53:59 GMT Joseph0493 2024-06-20T19:53:59Z https://helpforum.sky.com/t5/Broadband/Bad-Connection/m-p/4672525#M401774 <P>My broadband connection to my tv is so bad when watching live programs. Can you arrange for OpenReach to relocate it closer to the TV perhaps it would be better</P> Thu, 20 Jun 2024 19:53:59 GMT https://helpforum.sky.com/t5/Broadband/Bad-Connection/m-p/4672525#M401774 Joseph0493 2024-06-20T19:53:59Z https://helpforum.sky.com/t5/Broadband/Bad-Connection/m-p/4672685#M401826 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4096386">@Joseph0493</a>&nbsp;you are not talking to Sky by posting in the forum. Sky can possibly get your master socket or ONT moved it will depend on the layout of your home so you cant be certain until the engineer is on site. &nbsp;Sky could use their own engineers or Openreach's it varies but there is normally a charge. Before calling them you may want to consider whether getting a longer cable from the current connection point to where you want the hub might be a simpler solution. Indeed simply running an ethernet cable from the hub to the TV is possibly the best solution.</P> Fri, 21 Jun 2024 07:06:20 GMT https://helpforum.sky.com/t5/Broadband/Bad-Connection/m-p/4672685#M401826 Chrisee 2024-06-21T07:06:20Z