https://helpforum.sky.com/t5/Broadband/Alexa-devices-cannot-connect/m-p/4671818#M401573 My amazon alexa devices and phones connect to the WiFi but don't work and there is no unter etc even though it shows they are connected Thu, 20 Jun 2024 05:14:43 GMT Dave544 2024-06-20T05:14:43Z https://helpforum.sky.com/t5/Broadband/Alexa-devices-cannot-connect/m-p/4671818#M401573 My amazon alexa devices and phones connect to the WiFi but don't work and there is no unter etc even though it shows they are connected Thu, 20 Jun 2024 05:14:43 GMT https://helpforum.sky.com/t5/Broadband/Alexa-devices-cannot-connect/m-p/4671818#M401573 Dave544 2024-06-20T05:14:43Z https://helpforum.sky.com/t5/Broadband/Alexa-devices-cannot-connect/m-p/4671821#M401575 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4093554">@Dave544</a>&nbsp;do any devices work or is everything similarly affected? If so checkmthe lights on the Sky hub see&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P>&nbsp;</P> <P>One tip from Sky if the lights on the hub say it is connected but nondata flows power down the hub for 60 minutes as that should sort the issue.</P> <P>&nbsp;</P> <P>If the issue is on some devices but nit others it is most likely to be an addressing issue postcagain if that applies.</P> Thu, 20 Jun 2024 05:28:27 GMT https://helpforum.sky.com/t5/Broadband/Alexa-devices-cannot-connect/m-p/4671821#M401575 Chrisee 2024-06-20T05:28:27Z