topic Re: No internet in Broadband

No internet

juraj+juras — Tue, 18 Jun 2024 16:12:44 GMT

Hi there my internet is down all day in NG10 area. Anybody have a same problem??

Re: No internet

cookiemonsteruk — Tue, 18 Jun 2024 16:16:26 GMT

Doesn't seem to be a widespread outage in the area

Do you have any means of calling sky

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Re: No internet

juraj+juras — Tue, 18 Jun 2024 16:21:21 GMT

I called them. The internet is down all day. I have a engineer visit Thursday. I have a sky glass and I can't watch anything till Thursday

Re: No internet

cookiemonsteruk — Tue, 18 Jun 2024 16:25:20 GMT

@juraj+juras

Do you have an external freeview aerial you could use in the meantime . Afaik know there should be a uhf coaxial input

Re: No internet

TimmyBGood — Tue, 18 Jun 2024 16:35:19 GMT

@juraj+juras wrote:

I have a sky glass and I can't watch anything till Thursday

Well, that would be the implication of choosing to use a streaming television service.

As @cookiemonsteruk indicates, Glass has a DTTV tuner. To get that to activate you'd need to switch off the Glass WiFi (or disconnect ethernet) and have an aerial attached: in a strong Freeview area an indoor antenna might be enough.

Glass will also work with a suitably fast cellular internet connection, but be aware of the significant data volume which would be consumed.