https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-appointment/m-p/4669689#M400997 <P>I had a sky engineer come round who wasn't able to fix the issue with my internet so booked open reach to come out tomorrow.&nbsp;<BR />I run a business from home that&nbsp;&nbsp;relies on the internet for calls, emails etc. mobile data is non existent where I live.&nbsp;<BR />I've missed out on a whole day of business and I'm supposed to have appointments tomorrow. &nbsp;Do I have to be home for openreach? The sky engineer changed the sockets etc already so the issue is likely to be outside my property. I can't keep missing days of work because im losing a lot of money.&nbsp;</P> Mon, 17 Jun 2024 18:57:59 GMT Sarahmt 2024-06-17T18:57:59Z https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-appointment/m-p/4669689#M400997 <P>I had a sky engineer come round who wasn't able to fix the issue with my internet so booked open reach to come out tomorrow.&nbsp;<BR />I run a business from home that&nbsp;&nbsp;relies on the internet for calls, emails etc. mobile data is non existent where I live.&nbsp;<BR />I've missed out on a whole day of business and I'm supposed to have appointments tomorrow. &nbsp;Do I have to be home for openreach? The sky engineer changed the sockets etc already so the issue is likely to be outside my property. I can't keep missing days of work because im losing a lot of money.&nbsp;</P> Mon, 17 Jun 2024 18:57:59 GMT https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-appointment/m-p/4669689#M400997 Sarahmt 2024-06-17T18:57:59Z https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-appointment/m-p/4669706#M401003 <P>Sky Broadband is for domestic customers so running a business will not get you priority call outs only having a business connection will that happen.</P> <P>&nbsp;</P> <P>If Openreach are coming out then the chances are the issue is outside of your property but to be sure give Sky a call.</P> Mon, 17 Jun 2024 19:07:14 GMT https://helpforum.sky.com/t5/Broadband/Open-reach-engineer-appointment/m-p/4669706#M401003 caesarome 2024-06-17T19:07:14Z